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1.
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Do I need to register before I
shop for airline tickets on Snstours.com? |
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2.
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What
should I know before I buy an airline ticket on Snstours.com’s
FLIGHTS section? |
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3.
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How
do I book an airline ticket using FLIGHTS in Snstours.com?
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4.
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How do I know what restrictions
apply to the ticket that I want to buy? |
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5.
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I’m residing outside India.
Can I get tickets issued and delivered to my parents/friends/relatives
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within
India? |
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6.
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What
if I need to fly last minute? |
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7.
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Once
I buy a ticket from Snstours.com when can I expect to receive
it? |
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8.
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Can
I buy my airline tickets on Snstours.com even if I stay outside
India? |
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9.
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What if I loose my luggage or have
a problem with the airlines? |
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10.
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I’ve forgotten my username
and/or password – what should I do? |
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Air:
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| 1.
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Do
I need to register before I shop for airline tickets on
Snstours.com ? |
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Snstours.com invites all travelers to shop freely
on our site. Should you choose to make a reservation, then you
will be required to create a profile and register your personal
information. We will ask you to create a password in order
to keep your information private and secure. It will not
be used for any other marketing or sales purposes. |
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| 2. |
What should I know before I buy an airline ticket
on Snstours.com’s FLIGHTS section? |
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We
accept Visa, MasterCard and American Express for payment. In
order to ensure delivery of your tickets prior to your departure,
we cannot accept bookings for travel within 2 business days
of departure date.
Any
schedule changes must be made before the original departure
date. After the original departure date your ticket could
be changed subject to the Airline policies and you will have
to pay the necessary charges on a case to case basis.
To
insure credit card security, all reservations must be made
in the exact name of the person traveling. For international
travel the name on the reservation must be exactly as it appears
on the traveler's passport. Tickets can only be shipped to
the billing address of the credit card holder on whose card
the ticket was purchased.
If
you need your tickets or confirmation documents mailed to
an address other than that of billing address on your credit
card, you must e-mail a request to our credit department at
mailto:ticketing@Snstours.com
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| 3. |
How do I book an airline ticket using FLIGHTS
in Snstours.com? |
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You
need to fill out your departure and arrival cities (or airport
codes) in the form along with the departure date. The flight
options closest to your requested itinerary will be displayed.
You need to select the flights which most closely match your
travel plans. It is important to select the same carrier on
both legs of the trip, this will usually result in a lower
fare. The price of the itinerary that you select will then
be displayed. Select the most appropriate flight and complete
the purchase by filling out the credit card details.
Once
you have completed your reservation, you will receive your
airline ticket via our courier company.
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| 4. |
How do I know what restrictions apply to the
ticket |
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that I want to buy? |
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If
the ticket you wish to purchase is restricted, you have to abide
to the contract you are entering into. Other regular flights
may cost more, but they will allow you more flexibility to change
your travel plans if needed.
It
is important to consider all consequences before you buy a
cheaper, restricted ticket
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| 5. |
I am residing outside India. Can I get tickets
issued and delivered to my parents/relatives/friends within India? |
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Yes,
you can. You can follow the normal booking procedures and give
in your Credit Card details. Also give us the address and contact
numbers of the people to whom you want the ticket to be delivered.
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| 6. |
What if I need to fly last minute? |
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Please note it takes at least 2-4 days to get
the ticket couriered to your contact address, once the flight
is confirmed from our end. If you are located in Cities having
airports, then it will take us 48 hours to pass on your ticket,
and if you stay in Cities without airports, then we will be
able to service you in 72 hours. If you need to fly last minute
we will not be able to honour it. Kindly check at the airport
airline counter directly. |
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| 7. |
Once I buy a ticket from Snstours.com, when can I expect to receive it? |
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Please
allow 2-4 days to receive through the mail. Once your credit
card is charged, . You will receive a confirmation number
immediately via email once the flight has been charged. Your
ticket will be printed the next working day and sent to you
via our courier service.
Please
keep in mind that our reservation offices are open Monday
through Saturday from 10:00am to 6:00pm Indian Standard time.
Obviously tickets confirmed on Saturday will not be printed
until Monday morning. Please use your judgement regarding
the receipt of your tickets. If you have any additional questions,
you may email us at mailto:ticketing@Snstours.com
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| 8. |
Can I buy my airline tickets on Snstours.com even if I stay outside India? |
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Currently Snstours.com can only sell airline
tickets for departure Ex-India. However we are working towards
offering our services globally. |
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| 9. |
What if I lose my luggage or have a problem with the airlines? |
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Every Airline has got their own rules and regulations
for Lost and damaged Luggage. Please report the loss to the
customer staff of the particular airline at the airport before
you exit. They will assist you within their guidelines |
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| 10. |
I’ve forgotten my username and/or password |
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– what should I do? |
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Send
an e-mail to ticketing@snstours.com
and be sure to tell us which password you need, i.e. FLIGHTS,
HOTELS, CARS or CRUISES. You will be e-mailed your username
and password shortly thereafter. |
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